FAQ

Q: What kind of minerals do you use in your products? 
A: We use a mix of different blends of naturally derived mineral muds and salts that are hypersaline and concentrated with over 22+ minerals. All Ochah products are bioactive and have natural antibiotic and antiseptic properties that can detoxify and rejuvenate skin and hair while relaxing and calming your pet's nerves. 

Q: What is the dilution ratio of your shampoo? 
A: The dilution ratio is 1:15. However, due to the high concentration of minerals, and for best results, we recommend reducing the dilution when applying. 

Q: My dog/client has fleas, which products should I use? 
A: We recommend trying any of the Mineral Mud Scrubs we have in stock. It has been effective for many of our customers. 

Q: How long should I leave the mud scrub on my dogs coat? 
A: For best results leave up to 15 minutes, then wash away with lukewarm water. 

Q: What problems do your products help with? 
A:  Ochah products are designed to relieve dull skin and coats, help with loosening and releasing the undercoat, excessive shedding, skin inflammations, tough odors, eczema, and psoriasis. 

Q: How long should I keep the mud scrub on before I wash it off? 
A: For maximum relief, we recommend to leave it on for up to 15 minutes.

Q: Do you use natural ingredients? 
A: 
Yes! All the ingredients used to disinfect, clean, rejuvenate, and exfoliate your pooch are sustainably sourced natural ingredients, from organic Argan oil from the fields of Morocco to wholesome Olive Oil from the trees in Jordan. We use coconut derived cleansers and other plant-based ingredients too.